Dotster is an America-based web hosting company headquartered in Vancouver, WA. The company was started in 2000 and today it successfully hosts more than three million domains. The brand is owned by Endurance International Group. Dotster offers email hosting, Linux and Windows hosting and Cpanel VPS plans.
The major task of Dotster is to offer its customers with the online tools that they need to compete successfully in their preferred internet marketplace. It provides a wide range of innovative solutions to individuals and businesses, which are designed to enhance online brand management. Because of Dotster’s genuine commitment to customer success, it stands as one of the world’s largest domain name registrars. It serves millions of customers throughout the globe and has millions of domains under its management. Ever since its commencement, it has been delivering high quality services, which includes:
- Online marketing services
- Web hosting and do-it-yourself website builders
- Domain registration
- Customized web design
- Security and privacy solutions
Overview of Dotster Features
- 99.99% uptime guarantee
- Free domain name with hosting plans
- Eco-friendly hosting
- Free marketing tools with some plans
- 24/7 customer support
- 30-day money back guarantee
- Linux and Windows hosting
- Fully equipped data centre
Dotster Overall Review
Dotster’s price, supported features and applications are perfect in this plan. The disk space offered is limited to 5GB, but it is completely enough for one website for which the content web pages are less than 10,000. And the 300GB monthly data transfer is also enough for one to have approximately 616,000 page views or 4000 unique visits in a month.
The only concern is that it supports only one hosting domain. This means that users cannot create multiple websites using one account. And their cost on one website will be more expensive. But if one intends to have a website in short time, this should be perfect for them.
Dotster Performance Review
Dotster is stated to be reliable as far as uptimes and stability are concerned. Yet, some customers have expressed concern over Dotser’s control panel that may cause one to get locked out of your account or even cause other access issues that will reduce productivity.
Dotster Control Panel Review
The control panel that Dotster uses for their web hosting is Parallels Automation. It is not very user friendly and can have problems that require a system administrator to resolve the issues. One may have to contact the customer support of Dotster while using their control panel.
Dotster Technical Support Review
Dotster is graded as average on customer hosting reviews because of restrictions on their customer support options. It also has had grievances in 2009 about their support not being available 24/7 as they advertise. Recently, there have been no complaints regarding this issue. Probably they may have fixed any issues.
Pros and Cons of Dotster
- Useful features and tools
- Excellent customer support
- Very good uptime
- Some customers have expressed unhappiness about the overall service
- Few customers have complained about billing problems
Summing up, Dotster offers all the standard features required for web hosting of simple and small websites, though there’s still plenty of room for improvements with respect to usability.